Vice President Al Gore
September 7, 1993
Step 1: Streamlining The Budget Process Step 2: Decentralizing Personnel Policy Step 3: Streamlining Procurement Step 4: Reorienting The Inspectors General Step 5: Eliminating Regulatory Overkill Step 6: Empower State And Local Governments ConclusionChapter 2 Putting Customers First
Step 1: Giving Customers A Voice--And A Choice Step 2: Making Service Organizations Compete Step 3: Creating Market Dynamics Step 4: Using Market Mechanisms To Solve Problems ConclusionChapter 3 Empowering Employees To Get Results
Step 1: Decentralizing Decisionmaking Power Step 2: Hold All Federal Employees Accountable For Results Step 3: Giving Federal Workers The Tools They Need To Do Their Jobs Step 4: Enhancing The Quality Of Worklife Step 5: Forming A Labor-Management Partnership Step 6: Exert Leadership ConclusionChapter 4 Cutting Back To Basics
Step 1: Eliminate What We Don't Need Step 2: Collecting More Step 3: Investing In Greater Productivity Step 4: Reengineering Programs To Cut Costs Conclusion
Appendix A: --National Performance Review Major Recommendations By Agency
Appendix B: National Performance Review summary of savings
Appendix C: --National Performance Review Major Recommendations Affecting Governmental Systems